Workplace Experience Support Specialist

Company: Robert Half
Location: Saint Louis
Posted on: February 20, 2026

Job Description:

Job Description Job Description We are looking for a dedicated Workplace Experience Support Specialist to join our team in St. Louis, Missouri. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and attentive environment. This is a long-term contract opportunity suited for someone with excellent organizational skills and a passion for delivering exceptional service. Job Summary The Location Services Specialist supports the day?to?day workplace experience for colleagues by ensuring a safe, welcoming, and well?maintained office environment. Working with minimal supervision, this role delivers high?quality hospitality, reception, facility coordination, and operational support in accordance with organizational policies and location services playbooks. The specialist manages interactions with building management and vendors, oversees office equipment and supplies, assists with office moves or remodels, and supports onboarding for new employees. This role also contributes to a positive local office culture through client-facing and internal service excellence. Essential Duties & Responsibilities Partner with building management on security, workplace safety, environmental sustainability, landlord forms, special space requests, and maintenance needs. Reconcile monthly parking and extra service billing. Perform daily walk?throughs and follow up on facility issues. Execute processes outlined in the location services playbook. Request bids for facility work from internal resources, building maintenance teams, and external vendors. Provide bid options to supervisors/managers for review and selection. Coordinate maintenance including HVAC, security systems, plants, carpets, furniture repairs, appliances, office equipment, and AED devices. Audit service invoices and submit for processing. Manage and replenish office supply inventory. Determine cost?efficient purchasing options and ensure compliance with approved vendor programs. Maintain vendor relationships, process payments, track spend, and reconcile purchasing card charges. Review employee logs to prepare for new hires, transfers, and departures. Support onboarding by providing office setup, equipment guidance, and training on office procedures. Coordinate with HR and leadership on terminations, ensuring badge deactivation and collection of firm-owned materials. Monitor and respond to incoming ServiceNow requests. Support mail and package services (UPS, FedEx, etc.). Handle print, bind, scan, and copy requests. Manage client file retrieval and retention processes. Deliver visitor management and reception support, ensuring a high-quality customer experience. Assist with meeting/event coordination including catering, room setup, cleanup, and A/V support. Perform other responsibilities as assigned. Qualifications Education High school diploma or GED required Associate degree or 2 years of relevant experience preferred Experience 0–3 years of experience in a related field Ability to effectively manage multiple tasks Experience in a professional office environment preferred Technical & Soft Skills Strong communication skills with diverse audiences Intermediate Microsoft Office skills; ability to learn new software Basic knowledge of facilities management Excellent organizational, prioritization, and time management skills Strong attention to detail and proofreading abilities Ability to prepare presentations with charts, graphics, tables, and speaker notes Effective multitasking and customer?service orientation Special Requirements Ability to lift up to 40 lbs and stand for extended periods Punctuality and flexibility in adapting to schedule changes Ability to provide clear, concise instructions Professional demeanor, communication, and attire Leadership & Collaboration Adapts positively to change and helps drive improvement Works collaboratively with the location services supervisor/manager and supports enterprise-wide needs during peak periods

Keywords: Robert Half, Florissant , Workplace Experience Support Specialist, Administration, Clerical , Saint Louis, Missouri