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Avaya Engineer

Company: Apetan Consulting
Location: Saint Louis
Posted on: June 26, 2019

Job Description:

Position Avaya Network Engineer Location St. Louis, MO Duration 6Month Job Description- Manager Notes Sr Network Engineer with more projects versus trouble tickets all being on their Avaya platform. This position is on the hardware side of call center applications. Projects will include - deploying new products, installs, decommissioning, patching, monitoring, alerting and clean-up. MUST have minimum 5 years of experience on Avaya as Network Engineer. There will be a little design work 20 roughly Experience with Avaya POMCCT Dialers or dialers experience in general is a BIG PLUS Experience with CCT andor CISCO is a PLUS. Skills Avaya PBX, Linux, Avaya EPM, CMS, TSAPI, good documentation and communication skills Position Purpose Participate in design, development, implementation, and analysis of voice and data communications networks. Uses knowledge of LANWAN and Telecommunications systems to design and install internal and external voice and data networks. Assists with the completion of large-scale network services engineering projects. Assists with engineering research and design. Shared responsibility for deployment of fault tolerant voice and data networks including disaster recovery network management architecture for specific network and telecom components including event monitoring and alerting Configures and deploys network and telecom equipment in accordance with project implementation plan Performs activities required for timely completion of projects Troubleshoots, resolves, and documents all Tier III support calls as related to the LAN WAN and Telecommunications Develops and documents plans to troubleshoot, diagnose, and test voice and data related issues Completes and publishes documentation as related to specific network services projects EducationExperience Bachelor s Degree or equivalent. 3 years of related experience. Knowledge of commonly-used concepts, practices, and procedures within a particular field. Experience in the healthcare industry preferred. Experience with the design and implementation of enterprise wide telephony projects, including core infrastructure HWSW and disaster recovery. Experience troubleshooting advanced telephony problems including issues that require interfacing with vendor engineers. Experience developing standard documents for diagnosing and testing telecom and network related issues. Advanced experience publishing professional documentation as related to specific telecom projects. Ability to provide technical support to team members. Experience implementing advanced VoIP technologies (i.e. SIP, CTI). Experience supporting Telephony applications (ex. IVR, Call Recording). Advanced understanding of Linux and Windows systems. Experience supporting multi-vendor technology solutions. Rohit Gartan Apetan Consulting LLC Tel 201-620-9700 140 Fax 201-526-6869 Email id 72 Van Reipen Avenue 255 Jersey City, NJ 07306

Keywords: Apetan Consulting, Florissant , Avaya Engineer, Engineering , Saint Louis, Missouri

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