General Manager in Training
Company: Advance Auto Parts
Location: Florissant
Posted on: January 11, 2021
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Job Description:
Job DescriptionWhat is a General Manager?A General Manager must
be committed to inspiring our team, helping our Customers succeed
and growing our business with integrity. Professional level sales
and management position capable of supporting functions on both
sides of the business. The role requires understanding of store
systems, automotive systems, parts knowledge and has the ability to
identify, troubleshoot and project assist for DIY. Responsible for
developing and maintaining Professional Customer relationships and
program growth. Is accountable for achieving financial metrics and
maintaining service and appearance standards. Position is exempt
and requires a minimum of 50-55 hours per week (excluding meal
break periods). The average schedule is 5-6 days a week, 11 hour
shifts, including rotating nights and weekends, with an hour for
lunch. Additional hours may be required based on staffing, store
conditions, sales to target, and other business demands. General
Managers are required to work a schedule based on the needs of the
business.Primary Responsibilities* Achieve overall store sales
goals and service objectives* Manage and grow Professional Customer
relationships/sales, including building and holding team
accountable to executing Customer action plans* Selection, hiring,
development, performance mgmt., coaching, scheduling and engagement
of store Team Members* Ensure execution of all inventory and
operational standards* Coach all Team Members to deliver on
Customer expectations (DIY and Professional)* Manager on duty
responsibilities (touch base/coaching, floor/phone mgmt., task
assignment and completion, safety, open/close duties)* Ability to
lead change management* Embrace diversity and foster a respectful
environment for both Customers and Team MembersSecondary
Responsibilities* Provide DIY service including battery
installation, testing, wiper install, etc.* Assist District/Region
in other functions upon requestSuccess Factors* Friendly
communication* Ability to locate and stock parts* Safety knowledge
and skills* Ability to become ASE P2 certified or ASE ready
equivalent* Ability to execute and train project and product
quality recommendations* Advanced parts lookup and sourcing*
Ability to source from numerous places including special order,
FDO, second source, etc.* Ability to execute and train all store
operational processes and procedures, and testing and diagnostic
equipment for DIY services* Ability to execute and train inventory
systems and store equipment* Ability to execute and train POS and
Parts lookup systems* Ability to review and analyze P&L
statement* Ability to recruit, select, hire and develop quality
Team Members* Ability to build and grow relationships with
Professional CustomersEssential Job Skills Necessary for Success as
a General Manager* Working knowledge of automotive systems
preferred* Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with Customers, peers
and upper management* Use Microsoft software effectively (Word,
Excel required; PowerPoint preferred)* Calculate figures and
amounts such as discounts, percentages, sales increases, and gross
profit percent* Ability to review and analyze business reports,
such as profit and loss statement (P&L)* Hold others
accountable, inspect work quality and give feedback in a way that
is inspiring* Ability to work an assortment of days, evenings and
weekends as needed* Prior Experience that Sets a General Manager up
for Success* 2-3 years of experience managing a team of 10 - 20
Team Members in a fast-paced and highly dynamic retail environment*
Successful experience managing profitability; proven financial and
business acumenEducationHigh school diploma or general education
degree (GED), Bachelor's degree in business or a related area
preferred.Certificates, Licenses, Registrations* Must have a valid
driver's license* ASE certification preferred, but not
requiredPhysical DemandsThe physical demands and work environment
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job, with or without reasonable accommodation. While performing the
duties of this job, the employee will predominantly be walking or
standing. The employee is required to be able to talk and hear, and
use hands and fingers to handle or feel; reach with hands and arms;
climb or balance; and stoop, kneel, crouch, or crawl. The employee
must frequently lift and/or move up to 50 pounds and occasionally
lift and/or move up to 100 pounds. Specific vision abilities
required by this job include close vision, distance vision, color
vision, depth perception and ability to adjust focus.Work
EnvironmentThe work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate.AAPRTL
Keywords: Advance Auto Parts, Florissant , General Manager in Training, Executive , Florissant, Missouri
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