Relief Assistant General Manager

Company: Drury Hotels
Location: Florissant
Posted on: May 22, 2023

Job Description:

This full-time position provides relief/additional coverage for three Drury Hotels in the Metro East - Collinsville, Fairview Heights and O'Fallon and reports directly to the Regional Manager. Property Location: 602 North Bluff - Collinsville, Illinois 62234 YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record) Are you a diverse leader who is comfortable in seeking out new experiences, exploring the unknown, fueled by meeting new people, forming new partnerships, and creating new experiences? As experts in hotel operations creating memorable guest experiences, Drury Hotels Company's Relief Assistant General Manager support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests. WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will: You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways including manager on duty shifts for vacation relief and high occupancy. You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles. You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position. You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company. You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables. You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members. You will use good critical thinking skills to successfully handle challenging situations, proactively resolve issues and show dedication to continuous improvement. WHAT WE EXPECT OF YOU A positive, can-do attitude required. Bachelor's degree in hospitality, business or related field preferred. Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred. Ability to travel to assigned hotels. Rise. Shine. Work Happy. Apply Now.

Keywords: Drury Hotels, Florissant , Relief Assistant General Manager, Executive , Florissant, Missouri