General Manager
Company: TMX Finance LLC.
Location: Florissant
Posted on: September 21, 2023
Job Description:
OverviewAs a General Manager ("GM"), you will lead the success
of your store and team by setting the bar high for performance. You
will coach, develop, and lead your team to reach Company objectives
and metrics in a fast-paced, dynamic, and high-energy environment.
Along the way, we'll provide you with a training and development
program to help you move your career forward. Essential
Responsibilities Oversee, coach, and develop all store Team Members
in order to build new business and maintain store profitability.
This includes training Team Members on systems, policies,
compliance, account management, recovery, and daily performance
reports.Manage overall store performance by meeting or exceeding
Company performance standards, including Key Performance Indicators
(KPIs). Track, analyze, and train Team Members on various
performance reports.Lead your team to reach or exceed sales goals
by selling loan or pawn products to consumers, identifying local
marketing strategies, leveraging business-to-business partnership
opportunities, obtaining referrals, and hosting and participating
in community events.Supervise and maintain office security and
conduct proper opening and closing procedures, including management
of vault, cash drawer, and bank deposits.Ensure a work environment
that upholds compliance with Company policies and procedures, as
well as local, state, and federal laws and regulations.Maintain a
visually pleasing and professional atmosphere that aligns with the
values and mission of the Company. This includes overseeing store
planogram and ensuring seasonal and/or promotional marketing
material are displayed properly.Utilize personal vehicle to
complete bank deposits and other Company business throughout the
workday.Work efficiently in a rapidly changing and fast-paced
environment and handle multiple challenging tasks with ease to meet
individual and team performance standards.Utilize strong
interpersonal skills to communicate and interact with customers and
Team Members at all levels.Ability to maintain a full-time work
schedule with regular in-person attendance, including limited
Saturday hours, is required for this position. A full-time work
schedule for this position includes, at a minimum, 45-hours per
week*. Minimum Qualifications
- High School Diploma or equivalent required
- Minimum 2 years of experience and proven success in a
supervisory or leadership role
- Excellent verbal and written communication skills
- Valid driver's license, auto insurance, and personal vehicle to
use throughout the workday (mileage compensated)
- Ability to work phone, Point of Sale, Microsoft Office, and
other systems
- Must be at least 18 years of age (19 in Alabama)
- Ability to successfully pass a criminal background check
required, including motor vehicle report, and other background
checks as required (certain state and local applicant exemptions
may apply)
- Physical demands for this position frequently include: the
ability to remain in a stationary position, move about freely
inside and outside of the store, and the operation of mechanical
controls, such as a keyboard.Preferred Qualifications and Skills
- Associate degree or higher
- Prior leadership experience in a sales or customer
service-oriented position
- Experience in retail, sales, or financial industry
- Bilingual English/Spanish is a plus and may be required for
certain locations What We Offer Our Benefits Include*:
- A comprehensive new hire training program designed to help set
you up for success
- Access to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal development
- Paid On-The-Job Training and Professional Development
Programs
- Multiple coverage levels for Medical, Dental, and Vision
- Group Health and Wellness Program, plus special savings on
retail items, travel, entertainment, and more through TMX
Perks
- Traditional 401(k) and Roth 401(k) with Company match
- Flexible Spending Accounts
- Basic and AD&D Life Insurance
- Voluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurance
- Paid Time Off (Accrue 12 days per calendar year plus 1
additional day for each year of service after the first year of
employment)
- Closed on Sundays
- Diverse Culture and Inclusive Environment*Based on current
benefit offering, which is subject to change with or without
notice. Certain benefits are subject to the terms and conditions of
the governing plan documents which should be consulted for
additional details and eligibility requirements. Our Commitment to
Diversity, Inclusion and BelongingDiversity at the TMX Finance -
Family of Companies is one of the driving forces behind our
Company's success and we are committed to hiring, developing, and
retaining talent of various backgrounds who demonstrate our shared
values. We have worked to create a welcoming and inclusive
environment where Team Members can collaborate freely to help spark
innovation, drive creativity, advance their skillset, and move
their career forward. Our commitment to diversity isn't just about
the work we accomplish; it's about fostering a sense of belonging
where talented Team Members can bring their whole selves to work to
help maximize their full potential.Our Workplace Awards and
RecognitionWe are honored to be recognized as a Military Friendly
Employer for 2021, 2022, and 2023, a Best Company to Work for by
InHerSight, and have received designation as a Top Employer for
Hispanic and Latinos by HLPA 2022 and 2023.About UsTMX Finance -
Family of Companies is one of the largest consumer specialty
finance organizations in the United States. Since 1998, we have
provided access to credit for customers who are underserved by
traditional lenders through our TitleMax -, TitleBucks -, and
InstaLoan - brands. Many of our customers have nowhere else to turn
when they suffer short-term financial setbacks like medical
emergencies or home repairs, so it is our mission to remain a
reliable source of credit and offer customers hope and
opportunity.Check out what's happening in our Company at.*Store
hours, schedules, and/or the minimum number of hours required for
this position may be subject to change at the sole discretion of
the Company. Speak with your recruiter for the most up-to-date
hourly requirements. The information contained herein is not
intended to be an all-inclusive list of the duties and
responsibilities of the job, nor is it intended to be an
all-inclusive list of the skills and abilities required to do the
job. The Company may, at its discretion, revise the job description
at any time, and additional functions and requirements may be
assigned by supervisors as deemed appropriate. Requirements,
skills, and abilities included have been determined to illustrate
the minimal standards required to successfully perform the
position. Important: The TMX Finance - Family of Companies will
never ask you for banking or other payment information at any point
during the interview or hiring process, nor will we conduct an
interview via text message. Any official email correspondence will
come from the domain @titlemax.com or @titlemax.biz. In-store
positions are in-person only, remote options not available. For
questions or verification, call 1- 855-TMX-JOBS.All TMX Finance -
Family of Companies Are Equal Opportunity Employers.#LI-AM1
#J-18808-Ljbffr
Keywords: TMX Finance LLC., Florissant , General Manager, Executive , Florissant, Missouri
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