Retail Associate
Company: Careerbuilder-US
Location: Florissant
Posted on: January 18, 2023
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Job Description:
Who are we?MERS Missouri Goodwills mission is Changing lives
through the power of work. MERS Missouri Goodwill provides a
variety of programs and services to help support this mission. Some
of the many programs and services offered are career counseling,
skills training, education and literacy programs, employment
services, and more.Essential/Primary Functions:1. Retail Associates
provide quality customer service through many unique positions
including cashier, donation attendant and processor. Depending on
assigned duties, responsibilities may include operation of a store
cash register, machinery including pallet jack, or material
handling equipment as well as sorting, pricing, merchandising,
rotating, loading, and unloading donated merchandise.2. Interacts
with staff, co-workers, and customers in a professional, positive,
and factual manner.3. Maintains the highest standard in donor and
customer relations, including prompt, friendly, helpful, and
courteous service. Professionally answers customer/donor's
questions. Refers unresolved questions to managers.4. Prioritizes
customer/donor experiences over tasks by greeting, acknowledging,
offering assistance, and thanking each.5. Treats donations with
care and respect. Ensures donations are secure. Safeguards agency
assets including, but not limited to cash, donated, and purchased
items, from harm, damage, or theft. Reports any incidents of theft
or unauthorized possession of agency assets.6. Upholds cleanliness
standards of the store by sweeping, dusting, mopping, and/or
shining surfaces. Keeps donation dock, parking lot, and surrounding
area from debris as well.7. Requests assistance from managers for
returns, exchanges, and customer complaints.8. Promotes retail
sales, promotions, and special projects.9. Demonstrates safe
workplace practices through awareness and observation. Contributes
to ensuring the workplace is hazard-free by removing obstructions
and keeping aisles and designated walkways debris free.10. Read and
follows all operational procedures in the Retail Procedure Manual
and agency employee handbook.11. Maintains a well-groomed and
professional appearance at all times adhering to MERS/Goodwill's
dress code.12. Communicates workplace incidents and accidents to a
member of management team on duty, timely.13. All other duties as
assigned to include cross-training and assisting in other
specialized departments.Earn $14 per hour along with monthly
incentive bonusesPhysical/Sensory Demands:Position requires
repetitive hand motions. While performing essential functions, the
employee is constantly standing, walking, listening, speaking, and
using hands and arms. Frequently, the employee is required to bend,
twist, push, pull, and regularly lift and move up to 35 pounds.
Occasionally, the employee is required to climb, kneel, crouch, and
lift up to 50 pounds.Effective verbal communication skills in
English as well as basic math skills.Occasional to regular work in
extreme temperatures, depending on specialization. Exposure to
dust, lint, dyes, and common cleaning chemicals/compounds.MERS/ MO
Goodwill considers applicants for all positions without regard to
race, color, religion, sex, national origin, age, marital or
veteran status, the presence of a non-job-related medical condition
or disability, or any other legally protected status.The inclusion
of any unsolicited information may lead to the disqualification of
the application
Keywords: Careerbuilder-US, Florissant , Retail Associate, Hospitality & Tourism , Florissant, Missouri
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