Operations - Customer Service Specialist 2 - Contingent
Company: Mindlance
Location: Saint Louis
Posted on: April 24, 2024
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Job Description:
Job Description: In this contingent resource assignment, you
may: Participate in low to moderately complex initiatives and
identify opportunity for process improvements within Customer
Service. Review and analyze basic or tactical Customer Service
assignments or challenges that require research, evaluation, and
selection of alternatives, related to low-to-medium risk
deliverables. Present recommendations for resolving low to
moderately complex situations and exercise some independent
judgment while developing understanding of function, policies,
procedures, and compliance requirements. Provide information to
client personnel in Customer Service. Required Qualifications: 2+
years of Customer Service, Financial Services, or Contact Center
experience, or equivalent demonstrated through one or a combination
of the following: work or consulting experience, training, military
experience, education.
30 days of onsite training
-5 days on/ 5 days remote after training is complete
Job Summary:
- Will be working with client customers to address brokerage
complaints
Top Skills
- Series 7 required - MUST BE ACTIVE (or within 2 year window so it
may be re-activated quickly)
- Brokerage operations experience
- Customer service experience
- Microsoft Products
- Strong Verbal/ written communication Skills
EEO:
"Mindlance is an Equal Opportunity Employer and does not
discriminate in employment on the basis of -
Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Keywords: Mindlance, Florissant , Operations - Customer Service Specialist 2 - Contingent, Hospitality & Tourism , Saint Louis, Missouri
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here to apply!
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