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Support Desk Specialist

Company: Kforce Technology Staffing
Location: Florissant
Posted on: November 21, 2020

Job Description:

RESPONSIBILITIES Kforce has a client seeking a Support Desk Specialist in Town and Country, MO. Responsibilities Provides first level support for all end-users via telephone, email or chat Troubleshoots and resolves hardware, software and voicedata communication systems issues Escalates calls when appropriate. Writes concise, informative service tickets Follows up on all tickets in a timely manner and pursues issues through to resolution REQUIREMENTS 2-5 years of relevant experience Requires experience using ticketing systems and writing technical support reports and documentation Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Florissant , Support Desk Specialist, Other , Florissant, Missouri

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