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ITSM / ServiceNow Engineer

Company: Kforce Technology Staffing
Location: Florissant
Posted on: November 22, 2020

Job Description:

RESPONSIBILITIES Kforce has a client in search of an ITSMServiceNow Engineer in Fenton, MO. Summary The ServiceNow Developer will be responsible for core system configuration. The candidate will be gathering and documenting user and process requirements, functional requirements, and developing technical requirements. They will be developing workflow customizations, and supporting the Service transformation teams. The candidate will have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to Incident Management, Change Management, Problem, CMDB Management, Service Catalog, Problem Management modules. The ServiceNow Administrator will work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support. As new technologies emerge and impact ServiceNow, the ServiceNow Administrator is expected to learn these applications very quickly and resolve any problems involved in integrating new applications with our systems. Scope Blend of tactical, operational, and strategic responsibilities Team-oriented Personal contribution is indirect on costsoperation within area and department Ensures execution of roles and responsibilities No direct reports May provide input on department budget Reports to appropriate level of IT management Primarily works with business unit representatives, and within other functional areas Collaborates with other team members delivering IT solutions Leads and mentors more junior talent REQUIREMENTS Bachelor's degree 4 years in a technology related field Minimum 2 years of JavaScript development experience Minimum of 1 year of ServiceNow development experience Demonstrated ability to work independently and team environments Ability to analyze complex situations, negotiate and position solutions towards strategic plans, excellent execution skills Technical lead for developmentimplementationintegration of technology solutions Experience developing ServiceNow applications from business requirements andor technical design documents Experience with service portal development Expertise in Web technologies (Web Services, XML, Java) Experience with 1 or more full lifecycle implementation Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Florissant , ITSM / ServiceNow Engineer, Other , Florissant, Missouri

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