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Patient Services Representative

Company: American Dental Partners, Inc.
Location: Florissant
Posted on: June 6, 2021

Job Description:

As a front desk team member you will assist in answering phones, scheduling patients, collecting co-payments, greet patients and perform record filing.

Essential Responsibilities:

  • Answer incoming calls using proper telephone etiquette.
  • Check patients in and out.
  • Schedule/confirm patient appointments.
  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
  • Collect all co-payments and past due balances on date of service.
  • Present financial policies and arrangements accurately to patients.
  • Facilitate effective patient flow using the proper callback system.
  • Identify, reference and apply insurance coverage and billing.
  • Perform basic computer functions.
  • Act in a professional manner.
  • Other duties as assigned.

Required Skills & Experience

  • Six months of similar job experience.
  • Demonstrate ability to assume Patient Services Representative's essential responsibilities.
  • High School Diploma or equivalent.
  • Demonstrate knowledge of effective scheduling.
  • Comply with protocols and standards.
  • Demonstrate and promote superior customer service skills.
  • Ability to multi-task.
  • Exercise basic knowledge of dental terminology.
  • Support corporate vision and strategy.

About Our Group:

Premier Dental Partners is a leading, multi-specialty group practice based in St. Louis, Missouri. Our practice began in the 1950's as the General Practice Residency in Dentistry program at what is now the Barnes-Jewish Hospital and BJC Healthcare. The group expanded to serve the needs of the growing hospital population, and in 1994, their four offices were incorporated as Premier Dental Partners. Today our 12 offices serve patients in the St. Louis and St. Charles counties.

Keywords: American Dental Partners, Inc., Florissant , Patient Services Representative, Other , Florissant, Missouri

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