Company: American Family Insurance
Posted on: June 11, 2021
At American Family Insurance, we believe people are an
organization’s most valuable asset, and their ideas and experiences
matter. From our CEO to our agency force, we’re committed to
growing a diverse and inclusive culture that empowers innovation
that will inspire, protect, and restore our customers’ dreams in
ways never imagined.
American Family Insurance is driven by our customers and
employees. That’s why we provide more than just a job – we provide
opportunity. Whether you’re already part of our team in search of a
new challenge or new to our company and ready for what’s next,
you’re in the right place. Every dream is a journey that starts
with a single step. Start your journey right here. Join our team.
Bring your dreams.
R21733 Insurance Advisor (Open)
Compensation may vary based on the job level and your
geographic work location.
Compensation Minimum:Compensation Maximum:
The Insurance Advisor markets, prospects and sells American Family
Insurance products. Maintains effective customer relationships,
understands customer’s needs and matches them with appropriate
product and service offerings. Promotes brand awareness through
participation in branch and community events. Attains sales,
profitability and service goals for all products. This is the
first-level role in the Insurance Advisor career progression that
supports American Family Branch Sales. The primary focus is to
cross-sell and service products to existing households immediately
and gain expertise to develop stronger Personal Lines, Commercial
Farm Ranch and/or Life expertise. Also, develops skills to network
within the community.
- Sells available insurance products to new customers or services
existing customers. Estimates and quotes policy premiums complying
with underwriting guidelines. Makes appropriate recommendations on
policy coverages and options, closes sales, and process
applications in an accurate manner.
- Gathers all necessary information to assess if prospective
customers meet underwriting guidelines. Contacts appropriate branch
staff or division for underwriting guidance when needed.
- Meets sales and sales quality goals. Gains and demonstrates
knowledge of American Family`s competitive advantage by
differentiating competitor products and services. Develops
knowledge and skills to qualify and follows up with sales leads.
Identifies clients` needs and cultivate effective sales
- Learns to convert incoming leads into qualified customer
engagements. Learns to manage a prospecting pipeline and develop a
sales tracking system to maintain accurate prospect/customer
- Provides solid customer experiences by directing potential
customers to other branch staff or resources for information.
- Works with Sales Branch Leaders and/or team to create
content for social media campaigns aligned with the marketing
strategy. Drive our online presence across all social and digital
- Develops, maintains, and cultivates community contacts to
enhance American Family visibility and maximize new business
opportunities. Participates in store events designed to promote
brand awareness and educate consumers. Develops knowledge of the
local community and its dynamics in order to provide input on
marketing and educations events and promotions.
- Retains existing accounts by providing excellent customer
service. Resolves customer issues to build relationship with
American Family. Coordinates the involvement of appropriate
business partners when necessary. Keeps customer updated throughout
the resolution process.
Specialized Knowledge and
- Demonstrated experience providing customer-driven solutions,
support or service
- Demonstrated sales and customer service experience.
- Demonstrated experience with PC software applications.
- Demonstrated experience with social media outreach.
- Demonstrated experience working independently to plan, set
priorities and organize work.
This position requires the ability
to work a flexible schedule including evenings, nights, weekends,
This position requires travel up
to 50% of the time. (Travel is primarily local.)
Education and Licenses
- Valid driver’s license required plus an acceptable driving
- Required by state statutes to have proper insurance licensing
to sell, solicit or negotiate insurance products: Property and
Casualty, (personal lines authority does not qualify) Life and
- Successfully obtain and maintain property and casualty, life,
and health producer licenses for sales and service state(s).
Required to pass the state licensing exam for property and
casualty, life, and health producer licenses within 60 days of hire
Additional Job Information:
When you work at American Family you can expect benefits that
support your physical, emotional, and financial wellbeing. You will
have access to comprehensive medical, dental, vision and wellbeing
benefits that enable you to take care of your health. We also offer
a competitive 401(k) contribution, a pension plan, an annual
incentive, and a paid-time off program. In addition, our student
loan repayment program and paid-family leave are available to
support our employees and their families.
Interns and contingent workers are not eligible for American Family
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Keywords: American Family Insurance, Florissant , Insurance Advisor, Other , Florissant, Missouri
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