Senior Insurance Advisor
Company: AFMIC American Family Mutual Insurance Company, S.
Posted on: September 13, 2021
At American Family Insurance, we believe people are an
organization’s most valuable asset, and their ideas and experiences
matter. From our CEO to our agency force, we’re committed to
growing a diverse and inclusive culture that empowers innovation
that will inspire, protect, and restore our customers’ dreams in
ways never imagined.
American Family Insurance is driven by our customers and
employees. That’s why we provide more than just a job – we provide
opportunity. Whether you’re already part of our team in search of a
new challenge or new to our company and ready for what’s next,
you’re in the right place. Every dream is a journey that starts
with a single step. Start your journey right here. Join our team.
Bring your dreams.
R24234 Senior Insurance Advisor (Open)
Compensation may vary based on the job level and your
geographic work location.
Compensation Minimum:Compensation Maximum:
The Senior Insurance Advisor markets, prospects and sells American
Family Insurance products. Builds and maintains effective customer
relationships, understands customer’s needs and matches them with
appropriate product and service offerings. Promotes brand awareness
through participation in branch and community events. Attains
sales, profitability and service goals for all products. This is
the second-level role in the Insurance Advisor career progression
that supports American Family Branch Sales. The key difference
between the Insurance Advisor and this role is the focus on
external selling versus cross-selling to existing households.
Demonstrates strong Personal Lines expertise by handling the
complex Personal Lines cases and continues to develop Commercial
Farm Ranch and/or Life expertise. Actively involved in the
community to develop centers of influence and new prospecting
leads. Additionally, seeks opportunities to market and sell
- Coverts leads into qualified customer engagements. Manages a
prospecting pipeline and develop a sales tracking system to
maintain accurate prospect/customer information.
- Meets sales and sales quality goals. Gains and demonstrates
knowledge of American Family`s competitive advantage by comparing
competitor products and services. Develops knowledge and skills to
qualify and follows up with sales leads. Identifies clients` needs
and cultivate effective sales relationships.
- Sells available insurance products to new customers or services
existing customers. Estimates and quotes policy premiums complying
with underwriting guidelines. Makes appropriate recommendations on
policy coverages and options, closes sales, and process
applications in an accurate manner.
- Gathers all necessary information to assess if prospective
customers meet underwriting guidelines. Contacts appropriate branch
staff or division for underwriting guidance when needed.
- Provides solid customer experiences by handling most difficult
Personal Lines cases or directing potential customers to other
branch staff or resources for information.
- Develops, maintains, and cultivates community contacts to
enhance American Family visibility and maximize new business
opportunities. Participates in store events designed to promote
brand awareness and educate consumers. Develops knowledge of the
local community and its dynamics in order to provide input on
marketing and educations events and promotions.
- Retains existing accounts by providing excellent customer
service and holistic risk assessments. Helps customers prioritize
needs. Resolves customer issues to build relationship with American
Family. Coordinates the involvement of appropriate business
partners when necessary. Keeps customer updated throughout the
Education and Licenses
- Valid driver’s license required plus an acceptable driving
- Required by state statutes to have proper insurance licensing
to sell, solicit or negotiate insurance products: Property and
Casualty, (personal lines authority does not qualify) Life and
- Successfully obtain and maintain property and casualty, life,
and health producer licenses for sales and service state(s).
Required to pass the state licensing exam for property and
casualty, life, and health producer licenses within 60 days of hire
Specialized Knowledge and
- Demonstrated experience providing customer-driven solutions,
support or service
- Demonstrated property and casualty sales and customer service
- Demonstrated involvement in community events, networks, or
- Demonstrated experience new customer or external networking and
experience with prospecting new households or
- Demonstrated experience with PC software applications.
- Demonstrated experience working independently to plan, set
priorities and organize work.
- Basic knowledge of Life and/or Commercial products.
This position requires the ability to
work a flexible schedule including evenings, nights, weekends, and
This position requires travel up
to 75% of the time. (Travel primarily local.)
Additional Job Information:
When you work at American Family you can expect benefits that
support your physical, emotional, and financial wellbeing. You will
have access to comprehensive medical, dental, vision and wellbeing
benefits that enable you to take care of your health. We also offer
a competitive 401(k) contribution, a pension plan, an annual
incentive, and a paid-time off program. In addition, our student
loan repayment program and paid-family leave are available to
support our employees and their families. Interns and contingent
workers are not eligible for American Family Enterprise
We also consider qualified applicants with criminal histories,
consistent with applicable federal, state and local law.
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Keywords: AFMIC American Family Mutual Insurance Company, S., Florissant , Senior Insurance Advisor, Other , Florissant, Missouri
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