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IT Helpdesk Technician

Company: VirtualVocations
Location: Florissant
Posted on: July 8, 2024

Job Description:

A company is looking for an IT Helpdesk Technician.



Key Responsibilities:

Fully understand the company's platform and provide support for end users
Assist with troubleshooting Urgently Systems and handling support request tickets
Identify solutions to streamline workflows and test new applications/platforms


Required Qualifications:

1-2 years of IT troubleshooting experience supporting Windows and Mac computers
Experience using a ticketing system and remote desktop software
Knowledge of Azure, Microsoft 365, and employee onboarding/offboarding processes
Experience with various IT certifications and familiarity with specific software applications

Keywords: VirtualVocations, Florissant , IT Helpdesk Technician, Professions , Florissant, Missouri

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